Fewer WhatsApp messages
Guests find the common answers themselves, day or night.
Digital guest concierge for short-stay hosts
Give every guest a better stay — without answering the same questions all day.
One QR code gives your guests everything they need during their stay — from Wi-Fi and house rules to local recommendations and service requests. Requests come straight to you, tagged with the room they came from.
Guests use it free — hosts pay No app, no guest login Free for your first property
Your phone knows the problem already.
Every stay brings the same seven messages — usually at midnight, usually while you're doing something else. WelcomeWay handles the repetitive guest questions and requests for you.
The result
Guests self-serve the answers. Only the things that actually need you reach you — as a tracked request, not a message thread.
What's the Wi-Fi password?
11:42 PM
Where can we get towels?
12:06 AM
What time is checkout again?
7:15 AM
Can you recommend a restaurant nearby?
8:02 PM
How do we use the AC?
1:31 AM
Can someone bring 2 more towels?
9:48 PM
Where's the nearest pharmacy?
6:20 AM
Scan → guide → request → done.
The QR code is just the doorway. What matters is what happens after it.
Step 1
Guest scans
QR code inside Room 102 — no app, no login.
Step 2
Guide opens
Wi-Fi, check-in, rules, local picks, property info.
Step 3
Guest asks
Taps Request help → “2 towels”.
Step 4
You see it
Request lands in your dashboard, tagged Room 102.
Step 5
Cleaner acts
Assigned, delivered, marked complete.
“Your cleaner gets the towel request before you've even read the WhatsApp.”
Try a demo property — you're the guest in Room 102.
Tap through the real guest experience: Wi-Fi, check-in, rules, places, food, transport. Then send a request and watch it land in the host dashboard on the right.
Host dashboard · Sunset Stay
Live guest requests
Room 205 — Wi-Fi help
just now · assigned to cleaner on duty
Room 301 — AC not cooling
10 min ago · assigned to cleaner on duty
Room 104 — Late checkout
17 min ago · assigned to cleaner on duty
NewAssignedIn progressCompleted
One code per room, so you always know where to go.
Assign a QR to the whole property or to each room and unit. Every request arrives location-aware — no more “which room was that again?”.
- Property-level QR for the entry door and fridge
- Room-level QR for each unit, printed on a friendly poster
- Requests tagged with the exact room they came from
- Rotate a code any time — old posters stop working instantly
Sunset Stay
Room 101
QR 101
Room 102
QR 102
Room 103
QR 103
Room 102 — 2 towels requested
Received just now
What actually changes in your week.
Fewer interruptions
Stop repeating Wi-Fi, checkout and AC instructions for every stay.
Faster guest service
Requests reach the right person the moment they're made.
Better guest experience
One place for everything guests need during the stay.
Better operations
Track requests across rooms and properties in one inbox.
More professional stays
Every property gets a polished digital concierge.
1,200+
properties onboarded
84,000+
guest interactions
19,500+
requests handled
6 hrs/week
saved per host
“My WhatsApp went quiet after the first week. Guests just scan and find everything.”
“Towel requests now go straight to my cleaner with the room number. No more relay.”
“Guests keep mentioning the guide in reviews. It makes the stay feel considered.”
Start as a guest guide. Grow into guest operations.
Pay for the properties you actively operate — not per user, not per guest. Guests are always free.
Free
Guest Guide
Everything one property needs to answer guests beautifully.
- Digital guest guide
- Property information
- Wi-Fi details
- House rules
- Check-in / checkout
- Local recommendations
- Shareable guest link
- Basic QR access
Most hosts choose this
Pro
Guest Operations
Per active property, billed monthly or annually. Volume pricing as you grow.
- Multiple properties
- Property-based billing
- Room-level QR codes
- Guest service requests
- Request tracking & status
- Host operations dashboard
- Cleaner workflows & assignment
- Operational notifications
- Advanced guest-service features
Pause, change or cancel anytime from Billing.
Questions hosts ask
Stop answering the same guest questions. Start giving every guest their own digital concierge.
Free for your first property. Guests never pay a thing.