WelcomeWay

Airbnb host tools

Host tools for a better guest experience

WelcomeWay is the operations layer behind your guest concierge. Build the guest guide, receive and assign requests, generate room-level QR codes, and run it all across every property from one dashboard.

Create your guest guideSee pricing

Everything a host needs in one place

Digital guest guide

Build a branded guide with Wi-Fi, check-in, rules, appliances and local picks.

Guest requests inbox

Receive service requests tagged by room and track them to completion.

Room-level QR codes

One code per property or per room, so every request knows where it came from.

Custom branding

Match the guide to your property with your name, logo and theme.

Local recommendations

Curate the restaurants, cafés and activities you actually recommend.

Multi-property dashboard

Manage every property and its guides from a single account.

Built for how hosts actually operate

Short-term rental hosts juggle turnovers, cleaners, and guest questions across properties. WelcomeWay keeps the guest-facing information and the operational follow-up in the same system, so a guest's request becomes a task you can assign instead of a message you have to remember.

  • Assign requests to the cleaner or teammate on duty
  • See status across rooms and properties in one inbox
  • Keep guest information consistent across every listing
  • Update details once and every guest sees the change

Free to start, priced per property

You can run your first property free. When you are ready to scale, Pro is billed per active property with volume pricing as your portfolio grows — never per user and never per guest. Guests always use WelcomeWay free.

Frequently asked questions

What tools does WelcomeWay give Airbnb hosts?

WelcomeWay gives hosts a digital guest guide, a guest requests inbox, property and room-level QR codes, guest analytics, custom branding, and a dashboard to manage one or many properties. Guests get a self-serve concierge; hosts get the operations layer behind it.

Can I manage multiple properties from one account?

Yes. You manage all your properties from a single dashboard, each with its own guide, branding and QR codes. Pro pricing is based on the number of active properties, not users or guests.

Do these tools require guests to install anything?

No. Every guest-facing feature works in the phone browser through a QR code or link. The host tools live in your dashboard; the guest never needs an app or an account.

How do guest requests reach the right person?

Requests are tagged with the property or room they came from and appear in your requests inbox, where you can assign them to a cleaner or teammate and track them from new to done.

Related resources

Get the host tools, free to start

Free for your first property. Pay only for active properties as you grow.

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