Airbnb digital house manual

The digital Airbnb house manual

Everything guests need to actually operate your place — Wi-Fi, doors, appliances, rules and checkout — in one page they open by scanning a code. No more taped-up notes or repeated explanations.

What a house manual is for

A house manual answers the 'how does this work?' questions before a guest has to ask. It is the difference between a guest fumbling with the AC at midnight and a guest tapping open the manual and finding the answer in seconds. Done well, it removes the most common interruptions from every stay.

What to put in your house manual

Wi-Fi

Network name and password with one-tap copy.

Door & access

Lockbox, smart-lock or key instructions and any building entry steps.

Appliances

AC, heating, washer, dishwasher, oven and TV — clear, step-by-step.

House rules

Quiet hours, smoking, pets, and how many guests are allowed.

Checkout

Checkout time, trash, dishes, keys and anything you ask guests to do.

Emergency contacts

Local emergency numbers, nearest pharmacy or hospital, and how to reach you.

Why digital beats a laminated sheet

  • Always current — change a code once and every guest sees it
  • Impossible to lose, unlike a printed sheet that walks off
  • Readable on any phone, in the guest's own language reading pace
  • One QR card by the door replaces notes taped around the property
  • Can collect a request when something is broken or missing

How hosts set it up

  1. 1

    Fill in the sections

    Enter Wi-Fi, access, appliances, rules and checkout once in the dashboard.

  2. 2

    Print a QR card

    Place it on the door, fridge or inside each room.

  3. 3

    Guests scan on arrival

    The manual opens instantly — no app, no login.

  4. 4

    Keep it current

    Update any detail anytime and guests always see the latest.

Frequently asked questions

What is an Airbnb house manual?

An Airbnb house manual is the set of practical operating instructions for a property: Wi-Fi, door and access codes, how the appliances work, house rules, checkout steps, and emergency contacts. A digital house manual puts all of that on a mobile page guests reach with a QR code or link.

What should a house manual include?

Wi-Fi network and password, door and key or lockbox access, appliance instructions (AC, heating, washer, oven, TV), house rules, checkout instructions, and emergency contacts. WelcomeWay provides a dedicated section for each so your manual is complete and consistent.

How do guests get the house manual?

Guests scan a QR code in the property or open a link you send. The manual opens instantly in their browser. You can also print a small QR card for the door or fridge so it is easy to find on arrival.

Can I update the house manual after guests have checked in?

Yes. Any change you make — a new code, an updated appliance note — is reflected immediately for every guest, including those already staying. There is nothing to reprint or re-send.

Is a digital house manual safe for access codes?

You control how each property or room link is accessed. Links can be kept permanent, protected with a passkey, or regenerated for each new guest, so access instructions are only available to the right guest.

Related resources

Create your digital house manual

Free for your first property. Update any instruction in seconds.